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Orabii
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Message 1 of 2
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Screen problem

HP Recommended
Hp Laptop15-dh0xxx
Microsoft Windows 10 (64-bit)

Hello there, 

 I bought my device three months ago, a very small purple dot appeared on the screen, knowing that the screen has no scratches. Is there a solution to remove it?

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Photoray002
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hello @Orabii 

 

Most likely not, its a physical issue with the screen.

You would need to contact HP Support directly for a warranty issue and see what they will do.
Here is the link, choose your country and follow the prompts... Contact HP Worldwide | HP® Official Site 

 

NOTE: If you by chance purchased it from another country not Saudi Arabia, you would have to contact Support in the country you purchased from, unless your specific model number is also sold in your country.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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