cancel
Showing results for 
Search instead for 
Did you mean: 
Tharundts
Level 1
8 4 0 0
Message 1 of 12
1,261
Flag Post

Screen remains black even after bios reboot. What i have to do

HP Recommended
Omen by hp laptops
Microsoft Windows 10 (64-bit)

My laptop is turned on but the screen remains black . I continued to bios reboot as instructed by hp help video . But after bios reboot still my screen remains black. Whats the issue and how i can solve it.

11 REPLIES 11
Killertruth186
Level 2
38 31 0 1
Message 2 of 12
Flag Post
HP Recommended

Try to reconnect (safely) your display cable (don't have the power on). But I would suggest more details on your problem first. So that way we can help you better.

0 Kudos
Tharundts
Author
Level 1
8 4 0 0
Message 3 of 12
Flag Post
HP Recommended

I turned on my laptop at first the display was ok . I proceeded to login. After that lap was not working so i turned off using power button. After re starting it the display was black

0 Kudos
Killertruth186
Level 2
38 31 0 1
Message 4 of 12
Flag Post
HP Recommended

And you couldn't access your BIOS?

0 Kudos
Killertruth186
Level 2
38 31 0 1
Message 5 of 12
Flag Post
HP Recommended

Actually, it could mean that your boot drive is corrupted or missing. But it could mean something else. Like the storage had failed or that it wasn't properly connected. 

0 Kudos
Tharundts
Author
Level 1
8 4 0 0
Message 6 of 12
Flag Post
HP Recommended

Yeah i rebooted bios by pressing Windows + b + power botton.. the bios was rebooted . Still the screen remains the same.

0 Kudos
Killertruth186
Level 2
38 31 0 1
Message 7 of 12
Flag Post
HP Recommended

Was it working fine or did you download something suspicious before your laptop not responding and then your laptop couldn't get out of black screen?

0 Kudos
Tharundts
Author
Level 1
8 4 0 0
Message 8 of 12
Flag Post
HP Recommended

Nope it was working fine.

0 Kudos
Killertruth186
Level 2
38 31 0 1
Message 9 of 12
Flag Post
HP Recommended

Try to boot into safe mode. Which it could mean the GPU be failing or the driver had become corrupted. If it was a failing GPU, then was it caused by lack of fan air flow?

0 Kudos
Tharundts
Author
Level 1
8 4 0 0
Message 10 of 12
Flag Post
HP Recommended

I tried to boot in safe mode . It was also not working😑

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation