Session not valid on student id proof.

[Dhruv1357]

Dear customer, your claim is on hold due to Session not valid on student id proof, Please check your email and respond with supporting documents........i got this message when i purchased the warranty and accessories after buying the laptop.....what does this message mean  

[Raj_05]

Hi @Dhruv1357,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support