• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 10 (64-bit)

I bought this laptop 3 months ago and honestly the experience is not great.

-Windows is crashing

-Windows update is getting disabled and then randomly starting and then cancelling

-Cpu usage reaching very high at times

-Gaming is not possible anymore as there is slow responsiveness, game crashing and weird mouse movement that give a vsync effect even when disabled

-software cannot be downloaded

 

At this point i feel it is beyond saving. I have watched many videos in trying to fix these issues, reset the laptop, used hp recovery manager, used cmd lines recommended by specialists and nothing seems to work. I need a replacement or a solution to this as this is just unacceptable.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.