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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Simply unusable anymore

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04-23-2022 02:33 PM
I bought this laptop 3 months ago and honestly the experience is not great.
-Windows is crashing
-Windows update is getting disabled and then randomly starting and then cancelling
-Cpu usage reaching very high at times
-Gaming is not possible anymore as there is slow responsiveness, game crashing and weird mouse movement that give a vsync effect even when disabled
-software cannot be downloaded
At this point i feel it is beyond saving. I have watched many videos in trying to fix these issues, reset the laptop, used hp recovery manager, used cmd lines recommended by specialists and nothing seems to work. I need a replacement or a solution to this as this is just unacceptable.