• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-27-2020 03:51 PM

HP Recommended
Product: Hp Omen
Operating System: Microsoft Windows 10 (64-bit)

Hello, I've had my HP Omen since 2018, but a few months ago I started having some issues. It runs slow, takes a minute to open browsers or games, and sometimes it runs so slow I have no choice but to restart it completely. When it does that I found out it's running at 100% disk. I've tried a few things, such as disabling superfetch (which helped for a little bit), running CCleaner, scanning for viruses, and clearing disk space, but nothing permanently helps. Any advice is greatly appreciated. 

4 REPLIES 4

‎07-27-2020 04:07 PM

HP Recommended

@Breezies 

 

Firstly what is your Omen ? Please use Task Manager, sort col Disk to find out which one is the culprit and post back with the model/product of your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-27-2020 04:22 PM

HP Recommended

@Banhien It's an Omen by HP - 15-ce018dx, serial number is 5CD81383VG, product number is 1KV79UA#ABA.

Was this reply helpful? Yes No

‎07-27-2020 11:24 PM

HP Recommended

@Breezies 

 

I also need to know which one is the culprit. The specs of your machine is

 

            https://support.hp.com/au-en/document/c05835485

 

It has  8 GB DDR4-2133 SDRAM (1 x 8 GB) now. Quick fix: you can upgrade to 16GB to reduce swapping/paging by adding same existing RAM to slot 2 or use the following RAM

 

        https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct12198504                   (RAM will run at 2133MHz)

 

Again, this should reduce swapping/paging from memory to disk and disk will be less busy.

 

Regards.

 

 

 

    

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-31-2020 06:30 PM

HP Recommended

@Banhien Thank you for your reply. If by culprit you mean what's at the top of the task manager list for Disk, there is none. Nothing is running high enough to stay at the top. Is the extra RAM still your suggestion? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.