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‎03-23-2018 05:43 PM

HP Recommended
Product: HP Omen 17 - w2n50ua
Operating System: Microsoft Windows 10 (64-bit)

Has something changed in regard to Drivers and the support pages to find them?  was just there last week. 

 

HP Omen

Model: w2n50ua 

OS: Windows 10 Home

 

I cannot seem to get to the drivers page for my laptop, google says it is missing. 

PC is out of warranty. But that should not be the issue here if even google sees it as missing right? 

 

The Search by model number on site does find the product. 

but Drivers "No software or drivers are available for this product with the selected operating system." 

 

Reason I ask, is because HP Support Assistant is anything but helpful when it comes to BIOS updates.

It will download, and "installs" but when letting HPSA handle it. The update fails every time at 25%

 

I later need to go through Firmware Managment to perform the update but can only do so after HPSA does its run through first. 

I just would prefer

 

Anyone else seeing this? Help or Thoughts would be appreciated

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2018 12:40 PM

HP Recommended

Looks like the site is working now.

Just to clarify, there is no model Omen 17 - w2n50ua, but there is 17-w250na which is probably what you meant.

View solution in original post

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6 REPLIES 6

‎03-23-2018 05:46 PM

HP Recommended

Hello @Ajerikovsky415

 

HP website is having some issues today. Some models support pages are not pulling up.

Its been reported. waiting for them to fix.

 

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‎03-23-2018 05:48 PM

HP Recommended

perfect. I found a few other threads after i posted mine.

good to know im not the only one at least. 

 

Thanks for the speedy reply

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‎03-24-2018 12:40 PM

HP Recommended

Looks like the site is working now.

Just to clarify, there is no model Omen 17 - w2n50ua, but there is 17-w250na which is probably what you meant.

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‎03-24-2018 05:08 PM - edited ‎03-24-2018 05:11 PM

HP Recommended

Not according to the stickers on the PC / Box and HP Support Assistant.

 

Omen 17 - w2n50ua#aba

 https://support.hp.com/us-en/document/c05377478

 

 

But I think that page will work as well. (I hope?) 

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‎03-24-2018 05:16 PM

HP Recommended

Ah, now it looks like i can have the page for my model back. 

 

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-w100-laptop-pc/12499486/model/1484011...

 

 

Thank you for your follow up. This is a great relief. 

 

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‎03-24-2018 08:50 PM

HP Recommended

Good to know.

 

For future reference, your model number is OMEN by HP - 17-w163dx

Your product number is W2N50UA

 

Cheers.

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