Sound issue

[Mostafa_09]

I had a problem in which my headphones plays sound on one side i checked aux port and sound card working 100% both i tested it in other devices it works both side  trying updating drivers same thing

[The_Fossette]

@Mostafa_09,

I reviewed your post and I understand that one side of the headphone is not working.

Don’t worry, I assure you I will try my best to get this sorted.

• Have you tested with other headphones on the computer?
• Are you getting sound from both the internal speakers on the computer?

Meanwhile, I recommend you follow the below steps and check if it helps.

Right Click the little speaker near the clock - Playback devices - double click the Headphones - Levels tab - Balance <-- check left and right. Type Control Panel in Cortana's search box - look for an Audio Manager which likely has similar settings.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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