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11-05-2020 11:38 PM
Product: Omen 17-cb0060tx
Operating System: Microsoft Windows 10 (64-bit)
Hi Guys I have owned this laptop from brand new from about January.
I have been having an issue where the space bar is getting progressively worse at registering 'clicks', this seems to be happening especially either side of the key.
In the centre it registers well but sometimes when gaming or typing quickly I will press it and it will not register, sometimes when I am not typing quickly also, I can usually feel when it doesn't register because it feels like a sloppy 'click' of the key.
This is not ideal especially due to the fact I use this laptop for work.
How do I go about getting this fixed?
2 REPLIES 2
11-24-2020 07:44 AM - edited 11-24-2020 08:14 AM
@ WV6100, Welcome to the HP Support Community. I'd be happy to assist you with the keyboard issue.
Request you to follow the below troubleshooting steps from the document:- https://support.hp.com/in-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/30138379/document...
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
11-25-2020 05:38 PM
Hi@ WV6100, , I have posted a possible solution to the issue that you are facing with your HP Product, let me know once you have tried the steps and if it worked for you.
I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.
Please click “Accept as Solution” on my Public post if the issue is resolved, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
We haven’t heard from you in a while,
This post is with reference to the thread you had created at your friendly neighborhood HP Forums. I would like to know if the resolution provided worked for you.
Keep me posted. Happy to help!
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