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HP Recommended
HP ZBook workstation
Microsoft Windows 10 (64-bit)

It’s been a couple days since I’ve logged on. But I just started it up today. Stuck on HP sure start logo, tried hitting the Fkeys and ESC button. I get the pop up notification bottom left. “Entering System Diagnostics…” or “Entering Startup Menu…” and stuck there. It won’t enter the BIOS setup. I’ve power cycled it twice already. Not sure what to do or where to go from here? Any suggestions?

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