• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
OMEN by HP - 17t-w100 CTO
Microsoft Windows 10 (64-bit)

Hey HP Community,

 

My wifes laptop recently started not closing entirely and the mouse track pad has been warped slightly. We have realized that the battery has swollen and caused the laptop not to close flat. Our warrenty ended in 2018. What can I do about this?

1 REPLY 1
HP Recommended

@josephbramlett

 

I understand your concerns. Since this is a Hardware issue please contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.