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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP 15-DC-0051nr

Laptop bought in mid 2018, used mostly on AC power.
All 4 cells are swollen, unsure if i'll be able to get a genuine replacement part in my current location.

1 REPLY 1
HP Recommended

@RafaelM 

 

Its specs

       https://support.hp.com/au-en/document/c06057200

 

As you can see, battery is N/A from HP

     https://partsurfer.hp.com/Search.aspx?searchText=3UK57UA

 

You can use part # and search in your country OR try:

     https://www.newegg.com/p/1B4-07Y6-00048

 

Regards.

BH
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