Panditji856 Student
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Message 1 of 2
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Swollen battery

HP omen 15 ax248tx
Microsoft Windows 10 (64-bit)

I can clearly see the left side of my laptop lift up. I have been using it since April 2017. HP system test for battery tells it has no problem. What should I do?

P.S. there is no hp service center in 100 km radius. Please help.

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Message 2 of 2
Flag Post
HP Recommended

Swollen battery



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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