System-wide freezes after BIOS update on HP Victus

[unsatisfiedgame]

After updating the BIOS on my HP Victus, my laptop started experiencing regular system-wide freezes.

The issue began immediately after the BIOS update.

Every 5–10 minutes, the system freezes for approximately 2–3 seconds, then resumes normal operation as if nothing happened.

During the freeze:

Mouse cursor becomes completely unresponsive

All audio stops

Screen remains frozen

This issue occurs even when the system is idle on the desktop, not only during games or heavy workloads.

I have already tried the following:

Updated all NVIDIA and AMD drivers to the latest versions

Disabled TPM in BIOS

Verified that the issue occurs outside of games and applications

The system otherwise runs normally, and there are no crashes or shutdowns. This strongly appears to be a BIOS/firmware-level issue introduced by the recent BIOS update.

I would like to know:

If this is a known issue with the current BIOS for HP Victus 

Whether a BIOS rollback is recommended

If a fixed or updated BIOS version is planned

Any guidance from HP would be appreciated.

[Kuroi_Kenshi]

Hi @unsatisfiedgame,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Victus started experiencing short system-wide freezes immediately after a BIOS update. Let’s go through a few steps to isolate the cause and determine the safest path forward.

Confirm the BIOS version and update method
Check the exact BIOS version currently installed (F10 at startup → BIOS Information).
Issues that begin immediately after a BIOS update strongly indicate a firmware-level regression.

Known behavior on AMD-based systems
On some AMD Ryzen platforms, BIOS updates have introduced periodic stutter/freezes related to firmware scheduling, power management, or fTPM handling.
The symptoms you describe (2–3 second full system pause, audio cut, frozen cursor, then recovery) match this pattern.

TPM status clarification
Disabling TPM in BIOS does not always fully disable fTPM behavior at the firmware level.
Some BIOS builds continue initializing TPM-related services even when disabled, which can still cause intermittent stalls.

Reset BIOS to factory defaults
Enter BIOS (F10), load Setup Defaults, save, and reboot.
This ensures no residual settings from the previous BIOS are conflicting with the new firmware.

Disable CPU power-saving features (test step)
In BIOS, temporarily disable Global C-State Control or similar CPU power-saving options if available.
These features can trigger brief freezes if the BIOS has timing or voltage-transition issues.

Check Windows power and firmware interaction
In Windows, set the power plan to High Performance.
This reduces aggressive CPU state switching that can expose BIOS-level timing bugs.

BIOS rollback recommendation
If the previous BIOS version did not show this behavior, a BIOS rollback is recommended.
HP systems generally support rollback unless explicitly blocked in the BIOS notes for security reasons.

Rollback method (safe approach)
Use the HP BIOS update package for the earlier version and select Create Recovery USB if available.
Boot using Esc → F2 (HP PC Hardware Diagnostics) → BIOS Update, then choose the older BIOS from USB.

About future BIOS fixes
When an issue affects system-wide stability and appears immediately after a BIOS update, HP typically addresses it in a subsequent BIOS revision.
However, there is no guaranteed public timeline until a newer BIOS is released.

When to stay on the older BIOS
If the rollback fully resolves the freezing and your system is otherwise stable, remaining on the previous BIOS is acceptable.
BIOS updates are only critical when they address a security advisory or hardware compatibility issue relevant to your system.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[lincoln21]

I dont know if its the exact same problem for sure, as I hadn't updated BIOS recently, but I would get these stutters less frequently for months, but now seemingly unprompted, unless it was an automatic update, its exactly the same as you're describing. Have done all the usual things:

Held the power button reset with everything unplugged. 

Tired a different power source
Updated drivers
Health check on RAM and SSD
BIOS reset
Power Plan on balanced and performance
Prioritizing dedicated GPU in Nvidia control panel
Disabling accelerating GPU settings in Windows and Firefox

Other things I"m sure I'm forgetting. Getting an HP really was a bad choice for a gaming laptop. So much hassle. Wondering if it had a MUX swtich if it would help. I'm on a Victus 15 with 4050

[Avi_001]

If you want to have a mux switch, it's not there directly in HP Victus, but you can shift to Integrated graphics card if your cpu has, just follow these steps:
1. Right click on desktop.
2. Click on show more options.
3. Then click on NVIDIA Control Panel.
4. In the control panel set GPU from rtx 4050 to integrated graphics.

[lincoln21]

thanks i guess. thats not a hardware level switch. but yes of course ive done that.

has nothing to do with the issue here.

[lincoln21]

This sucks. Develop a working BIOS update! These laptops don't revert.

[rjk12379]

I am also experiencing intermittent freezes right after an automatic bios update yesterday as well.  Please roll out a fix asap.

[tatert]

Same laptop, same exact issue starting at the same exact time. Absolutely ridiculous. Please push out a fix.

[tatert]

You should look into the system being affected and provide a solution that isn't rolling back when the system cannot be rolled back due to BIOS security. Provide an update as this is causing major issues.

[timnoo96]

I am experiencing the exact same  ISSUE after a BIOS update.

Laptop: HP Victus 15-fb2xxx
CPU: Ryzen 8645HS
BIOS: F.09 
OS: Windows 11

Symptoms:
system-wide freezes / micro-stutters, mouse, audio and UI freeze for ~1–3 seconds, occurs even when the system is idle

The issue started immediately after the BIOS update.

Windows Event Viewer shows no errors or warnings at the time of the freezes
(System and Application logs are clean).