Tengo probelmas para saber si una tarjeta RAM es compatible con el portatil

[teo123bp]

Buena noches, hace pocos días compre una Memoria Ram Micron Crucial SODIMM CT16G4SFRA32A 1 16 GB Color Verde, pero al momento de ponerla en el PC no me funciono (pude ponerla sin problema, revise los seguros y todo bien), no la leyó y no pude utilizarla, quisiera saber si esa tarjeta no es compatible o como hago para saber si una tarjeta si será compatible con la placa base y evitar este problema con mi próxima compra

[Paul_Tikkanen · Accepted solution]

Hi:

Yes, I agree with you.

I'm surprised the Crucial 16 GB DDR4-3200 CL22 memory didn't work.

Your notebook should have supported 2 x 16 GB of memory since it has an Intel i5-10300H processor.

The only suggestion I can offer would be to try this Timetek memory equivalent:

Timetec 16GB DDR4 3200MHz (or 2933MHz or 2666MHz) PC4-25600 Non-ECC Unbuffered 1.2V CL22 2Rx8 Dual R...

Chapter 1 of the service manual indicates that 2 x 16 GB of memory is supported.

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PCIMPORTANT! This document is intended fo...

[teo123bp]

Me podrías recomendar alguna memoria RAM marca samsung porfavor, es que las tarjetas timetec se me dificultan encontrarlas acá en Colombia 

[Paul_Tikkanen]

Unfortunately, I don't know what other brands of memory good choices would be.

My recommendation to you is to buy a 16 GB memory chip with the same specifications as the Timetec chip I posted for you.

16 GB DDR4-3200, CL22, 2Rx8, Non-ECC, unbuffered.

For example:

Samsung 16GB DDR4 3200MHz SODIMM PC4-25600 CL22 2Rx8 1.2V 260-Pin SO-DIMM Laptop Notebook RAM Memory...