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- Tengo un HP laptop nuevo y no puedo instalar w11

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10-12-2024 02:23 AM
Tengo un hP NUEVO Victus Gaming 16-s0030ns AMD Ryzen 7 7840HS/32GB/1TB SSD/RTX 4070/16.1" FREEDOS, tengo un w11 para instalar y no puedo. Puedo entrar en la instalacion de w11, hasta que detecta 6 o 7 particiones, y no me deja escoger la particion de 1 tb para instalar w11. Me dice: "disco 0 particion 3 918,4 gb desconocido". Le digo que me de detalles y sale un recuadro diciendo: "El volumen seleccionado esta sin conexión. Para instalar en este volumen use la herramienta administracion de discos para poner el volumen en linea". Sin embargo, con F2, hago todas las pruebas de diagnostico i son todas positivas.
10-12-2024 01:40 PM
Hi @RTP72
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards