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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A6AV)
Microsoft Windows 11

The laptop screen has a vertical line that is permanently there, even when booting up. The laptop is in warranty, so how do I get this fixed?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Gavin43,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This looks like a display issue. You will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Gavin43,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This looks like a display issue. You will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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