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HP Recommended
15-ax240ur
Microsoft Windows 10 (64-bit)

Hello, friends! The motherboard of my HP 15-ax240ur laptop burned out. Tell the serial number of the motherboard part, please.

1 REPLY 1
HP Recommended

@Timur3 

 

I can't tell you s/n of the system board, you can't get new system board with SAME serial number. Your machine has

 

  • Intel® Core™ i7-7700HQ (2.8 GHz base frequency, up to 3.8 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
  • NVIDIA® GeForce® GTX 1050 Ti (4 GB GDDR5 dedicated)
  • FreeDOS 1.2

Therefore you need  part #  914772-001 as shown on page 53 of the following manual

 

         http://h10032.www1.hp.com/ctg/Manual/c05357609.pdf

 

Note: No available part for GTX 1050 Ti

 

Regards.

BH
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