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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z7AV)

Hey I purchased a my Victus Laptop about 3 weeks ago, the laptop is showing that the warrant of the product expired a year back,  I used this link: HP PCs, printers - Dispute a warranty status | HP® Customer Support    for disputing the warranty request but the manual does not seem to be updated anymore, because when i access my dashboard and check for warranty it shows my warranty has run out, but there seems to be no option to dispute it so that I can upload my purchase invoice or provide any other information.

Can you please provide with any information on how i can put a request for dispute this warranty status.

Thanks

1 REPLY 1
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Hi @sentinal123,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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