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‎11-25-2020 12:43 PM

HP Recommended
Product: OMEN by HP - 17-w200 CTO

For several months the area of the laptop where the battery is has been "bulging" for lack of a better way to describe the issue.  Now that bulge is beginning to extend into the keyboard area and the laptop doesn't close properly.  I'm worried that it's a battery issue and don't know how to proceed.  The laptop functions fine but this can't be good.

1 REPLY 1

‎11-26-2020 02:39 AM

HP Recommended

Your battery may need to be replaced. If it is still under warranty, you can send it to your local repair center.

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