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Prathamesh02
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There is some problem with the warranty period and the system fan.

HP Recommended
HP Pavilion Gaming - 15-dk0005ne
Microsoft Windows 10 (64-bit)

There is some problem with my system fan, it is not working. so can you pls help me to find out is it working or not. and there is some warranty issue also. In my laptop it is showing that i have external coverage but, when I'm checking warranty period at HP support it is showing expired. when buying the laptop i used my card, so i got the extended warranty. so can u pls change the status of the warranty period in your data pls.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Prathamesh02

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and    Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. 

If the issue persists, run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

And, also you can raise a warranty dispute here: https://support.hp.com/us-en/document/c05084516
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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