Thermal problem on omen 15

[onattokay]

Hello,

I have HP omen 15-ce002nt, intel core i7 7700 HQ CPU @2.8GHz, 2808 Mhz.

when i start playing games on recommended settings gpu and cpu increases to 90 and 97 degrees respectively.

It has been 1 year since i bought this pc, what should i do ? 

I saw in another post in this forum that updating bios helps, so i did update my bios to F19 Rev A, but it didn't solve my problem. 

Another question, does openning the case to clean inside of the pc from dust violates warranty ?

[Echo_Lake]

@onattokay
Thank you for posting on the HP Support Community.

• Have you tried with different games or apps? 
• Have you tried changing the game display resolution settings? 
• Does it happen even while playing movies or videos? 
• What game is this happening on?

While you respond to that, let's try these steps:  

Click here to Reduce Heat Inside the Laptop to Prevent Overheating issue. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.