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HP Recommended
OMEN by HP - 17-an112na.
Microsoft Windows 10 (64-bit)

Hello,

 

I have an HP Omen 17, and it is brand new. (Only been using it for several weeks). Although, I find that the fans kick in quite fast, as well as having high temperatures. What should I do?

 

Best regards,

Tar2ed

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tar2ed
Thank you for posting on HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's update sysetm bios: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Next: Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Tar2ed
Thank you for posting on HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's update sysetm bios: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Next: Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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