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HP Recommended
OMEN by HP - 17-an112na.
Microsoft Windows 10 (64-bit)

Hello,

 

I had bought this computer a few months ago, and while playing some games the CPU goes to temperatures way too high (90c), although the GPU rests quite cool. It is really annoying because the lifespan of my computer is diminishing really quickly. :indifferent:

I have updated the BIOS as said, although this does not fix the issue.

Do you have any fixes for this issue?

 

Best regards,

Tar2ed

3 REPLIES 3
HP Recommended

@Tar2ed
Thank you for posting on the HP Support Community.


This computer needs to ship out for physical diagnosis, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Try the following: 1) Reapply thermal paste, at your own risk or ask a licensed professional.

2) Undervolt the processor which is causing heat.

3) Update Bios, which you did.

4) Use a cooling pad or one of these exhaust coolers, it is a laptop, right?

5) Use an air-conditioner in your room if it is summer for you now.

 

Search on youtube for help, and do at your own risk.

 

I hope that helps,

Regards.

HP Recommended

I have a hp omen with a i5 8300h and I had those temps.  Solution use Intel extreme util to undervolt CPU .now it goes to 75.80 degrees Celsius

 

Mi undervolt is ,-150 atm. I even bought a cooler master Coolpad and it it helps cool a bit more

 

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