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‎01-25-2020 02:33 AM

HP Recommended
Product: Hp pavilion gaming dk0052tx
Operating System: Microsoft Windows 10 (64-bit)

I bought a hp pavilion gaming dk0052tx laptop recently. It's been just 20days and everything was running smooth and fast. But suddenly from yesterday onwards I started getting touchpad lags and freezing. I was worried so I restarted my laptop.. It was back working normally in the start screen but again started freezing and lagging while in desktop. So I tried using a mouse and it was working fine. This touchpad issue has made this laptop almost unusable. Please help me guys

2 REPLIES 2

‎01-25-2020 02:53 AM - edited ‎01-25-2020 02:56 AM

HP Recommended

@Hunter27 
Hello,

In order to resolve this issue, please download and install the latest updated NVIDIA graphics driver from the NVIDIA link below.
https://www.nvidia.com/Download/driverResults.aspx/156282/en-us

Once this is done, restart the computer.

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



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‎01-25-2020 03:04 AM

HP Recommended

Thanks for the suggestion.. But I already had that update installed.. And one more thing i forgot to mention is that it usually happens while I charge my laptop 

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