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‎01-25-2020 02:33 AM

HP Recommended
Product: Hp pavilion gaming dk0052tx
Operating System: Microsoft Windows 10 (64-bit)

I bought a hp pavilion gaming dk0052tx laptop recently. It's been just 20days and everything was running smooth and fast. But suddenly from yesterday onwards I started getting touchpad lags and freezing. I was worried so I restarted my laptop.. It was back working normally in the start screen but again started freezing and lagging while in desktop. So I tried using a mouse and it was working fine. This touchpad issue has made this laptop almost unusable. Please help me guys

2 REPLIES 2

‎01-25-2020 02:53 AM - edited ‎01-25-2020 02:56 AM

HP Recommended

@Hunter27 
Hello,

In order to resolve this issue, please download and install the latest updated NVIDIA graphics driver from the NVIDIA link below.
https://www.nvidia.com/Download/driverResults.aspx/156282/en-us

Once this is done, restart the computer.

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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‎01-25-2020 03:04 AM

HP Recommended

Thanks for the suggestion.. But I already had that update installed.. And one more thing i forgot to mention is that it usually happens while I charge my laptop 

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