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‎09-02-2022 01:54 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (472J1AV)
Operating System: Microsoft Windows 11

The bottom left section of my trackpad sometimes randomly stops working and the trackpad as a whole becomes very laggy. I have no idea why this happens but it gets quite annoying.

Category:
1 REPLY 1

‎09-02-2022 08:11 PM

HP Recommended

Hello @MattHage 

Sorry to hear that you are having problems ... I would like to help you.

In most cases, it is a technical defect / quality defect that can be fixed by replacement.

 

HP warranty valid -> Contact HP Support for service repair

 

- Warranty Dispute

Expected: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

HP Video – Submit a Warranty Dispute:  https://youtu.be/PTMvck49GP4

 

Good luck

 

How to Submit a Dispute to Validate Your Warranty | HP Support | HP
How to Submit a Dispute to Validate Your Warranty | HP Support | HP
youtu.be/PTMvck49GP4
Learn how to submit a dispute to validate your warranty through support.hp.com. Chapters: 00:00 Introduction 00:16 Check Product Warranty 00:43 Dispute Product Warranty 00:57 Sign in to HP Account 01:18 Enter Details in Warranty Validation Form 01:33 Upload Proof of Purchase 02:05 Submit Dispute ...
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