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‎09-08-2022 09:11 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F1AV)
Operating System: Microsoft Windows 11

Why are my USB ports not showing in in device manager.

 

 

AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz

Ram 16 GB

Windows 11 home 64

HP Omen 15 em1000 2022 modle

2 TB

second 1 TB

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2022 08:41 AM

HP Recommended

Hello @Glennmc7 

Sorry to hear that you are having problems ... I would like to help you.

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Please report your results

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎09-09-2022 08:41 AM

HP Recommended

Hello @Glennmc7 

Sorry to hear that you are having problems ... I would like to help you.

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Please report your results

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-03-2022 02:31 AM

HP Recommended

Hello @Glennmc7 

 

Please send requested data so we can proceed.

 

Kind regards

Was this reply helpful? Yes No
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