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HP Recommended
OMEN Laptop - 15-ek0025tx
Microsoft Windows 10 (64-bit)

Hi, I recently bought the OMEN Laptop - 15-ek0025tx. I wanted to config the backlight of my keyboard, but I can't seem to find the Lightning option in the OMEN Gaming Hub. I installed the Light Studio (Beta), but there It shows that "Unfortunately, this device is not supported by OMEN Light Studio".

Any help would be appreciated.

CallMeRyuk_0-1629196598115.png

 

1 REPLY 1
HP Recommended

@CallMeRyuk 

 

What is the version of OGH ? It should be v 11.8.4.0 now.  I can see this on my HP Omen machine

 

            light studio_a.png

 

>>>> Unfortunately, this device is not supported by OMEN Light Studio"

Looks like your machine does NOT have 4-zones keyboard

 

Regards.

BH
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