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HP Recommended

How do I update the HP Support Assistant for the HP Omen laptop 15-dc0xxx?

1 REPLY 1
HP Recommended

Hi @Mike-mrod85,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

To update the HP Support Assistant for your HP Omen laptop 15-dc0xxx, follow these step-by-step instructions:

 

  • Open HP Support Assistant:
  • Click on the Windows Start menu.
  • Type "HP Support Assistant" into the search box and press Enter.
  • If the application appears, click on it to open. If it doesn’t appear, HP Support Assistant may not be installed on your laptop.

Check for Updates:

  • Once the HP Support Assistant is open, look for the "Updates" or "My devices" tab within the application.
  • Click on "Check for updates and messages" to allow the assistant to check for available updates.

Install Updates:

  • The program will list available updates for HP software installed on your laptop, including any updates for the HP Support Assistant itself.
  • Select updates related to HP Support Assistant and other recommended updates.
  • Click on "Download and install" to begin the update process.

Complete Installation:

  • Follow any on-screen instructions to complete the installation.
  • Restart your laptop if prompted to complete the update process.

Verify Update:

  • Reopen the HP Support Assistant and check the version number through the "About" section to ensure it is the latest version.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

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