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HP Recommended

Hello HP Community,

I am experiencing a critical issue with my HP Victus 16-d1007ca (7B7H0UA). My laptop’s BIOS is fully corrupted, and the device does not power on. Traditional BIOS recovery methods (Windows + B) do not work, and the system shows no signs of life.

I believe this requires a chip-level BIOS reflash. I am seeking guidance on:

  1. How to safely obtain the correct .bin BIOS file for this laptop.

  2. Recommended steps for performing a chip-level reflash.

  3. Any authorized HP service options that can assist with this.

Any advice or guidance from the community or HP support would be greatly appreciated.

Thank you for your help.

1 REPLY 1
HP Recommended

Hi @Bhuwan4 , Welcome to HP Support Community!

 

A corrupted BIOS can indeed be challenging, especially when traditional recovery methods fail. 

Steps to Obtain a BIOS File and Perform a Reflash

  1. Visit the HP Support Website: Start by visiting the official HP support site using your laptop’s model number (HP Victus 16-d1007ca) to search for the latest BIOS update or .bin file.
  2. Download the BIOS: Look for the "Software and Drivers" section on the support page. Download the appropriate BIOS update file for your specific model. HP typically provides an executable file rather than a .bin file, so performing a chip-level flash might require additional steps.
  3. Professional Service for Chip-Level Reflash:
    • Authorized Service Center: You can find one here . They can perform a professional chip-level reflash using specialized equipment.
  4. Do Not Attempt DIY Chip-Level Reflashing: This requires sophisticated hardware and expertise. Professionals best perform it to avoid further damage. These steps should help you resolve your BIOS-related issue. I hope this helps, and I encourage you to reach out to HP Phone Support for further assistance.

Hope this helps! Keep me posted.

I am an HP Employee. Although I am speaking for myself and not for HP.
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