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abhibala
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Message 1 of 2
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Flag Post

Usable Ram

HP Recommended
Hp Pavillion Gaming Laptop 15-ec0005ne
Microsoft Windows 10 (64-bit)

I just got a new gaming laptop in which it was shown it has 16gb ram. But in the task manager it shows as 13.9gb ram

 

WHY???

1 REPLY 1
banhien
Level 19
Level 19
96,940 62,481 12,564 20,572
Message 2 of 2
Flag Post
HP Recommended

@abhibala 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06543789

 

It has   AMD Ryzen™ 7 3750H with Radeon™ RX Vega 10 Graphics (2.3 GHz base clock, up to 4 GHz max boost clock, 6 MB cache, 4 cores) processor

 


That is a well known issue which is related to AMD processors. Please check the following article:.

  
            https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


            https://www.microsoft.com/playready/overview/


Regards.

BH
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