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‎07-15-2020 10:30 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-244
Operating System: Microsoft Windows 10 (64-bit)

I have two HDMI ports towards the bottom of my desktop that don't seem to work. When I try to connect my monitor to them using an HDMI cable, my monitor does not receive any signal. I made sure that my monitor is looking for the right input. Any suggestions?

 hdmi.jpg

1 REPLY 1

‎07-18-2020 02:47 PM

HP Recommended

@Gabejdanser

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Use the correct HDMI cable for your HDMI device
  • Step 2: Select HDMI sound output as the default audio device

Click here: https://support.hp.com/in-en/document/c01186408 to complete the troubleshooting steps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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