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Gabejdanser
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Message 1 of 2
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Useless HDMI Ports

HP Recommended
OMEN by HP Desktop PC - 870-244
Microsoft Windows 10 (64-bit)

I have two HDMI ports towards the bottom of my desktop that don't seem to work. When I try to connect my monitor to them using an HDMI cable, my monitor does not receive any signal. I made sure that my monitor is looking for the right input. Any suggestions?

 hdmi.jpg

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Gabejdanser

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Use the correct HDMI cable for your HDMI device
  • Step 2: Select HDMI sound output as the default audio device

Click here: https://support.hp.com/in-en/document/c01186408 to complete the troubleshooting steps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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