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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

why sometimes my vga card doesn't detected? i've tried many things to fix it like example with cmd, device manager, updating driver, etc. to fix it i must turn off the pc and unplug the charger and then plugin it again, but i think this is not normal. can anyone help?

1 REPLY 1
HP Recommended

Hi@irfanw,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing VGA Card issues with the HP Pavilion 15.6 Inch Gaming Laptop PC.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try with alternate VGA cable or try swapping it and check if it works.
  • You can do Reset PC Keep my files from windows and check it.

Hope this helps! Keep me posted. 

 

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