Victus 16 can't run games in resolution other than full screen

[NotMe1702]

I have a Victus 16 r0xxx, every game i try to play crashes/freezes if I select a display resolution other than  full screen 1080x1920p, this only happens if im using my dedicated GPU (I have a 4060), my drivers and Windows are up to date so i don't know what else i can do to fix the problem.

One thing i've noticed is that games work fine in windowed mode if i connect the laptop to an external screen

[Hawks_Eye]

Hi @NotMe1702 

Welcome to the HP Support Community! We're here to help you get back up and running.

Your Victus 16 r0xxx with RTX 4060 may be experiencing resolution-related crashes due to display mode conflicts between the integrated and dedicated GPU, especially when using the internal screen. Games working fine in windowed mode on an external monitor suggests a GPU routing or scaling issue.

Here’s a focused and professional recovery path to help stabilize your gaming experience:

 

1. Force Dedicated GPU for All Games

Ensure games are routed through the RTX 4060 consistently.

• Go to Settings > System > Display > Graphics.
• Under Graphics performance preference, add your game executables.
• Set them to High performance (uses RTX 4060).
• Restart your system and test again.

 

2. Disable Integrated GPU Temporarily

This forces all rendering through the RTX 4060 and can resolve resolution conflicts.

• Open Device Manager.
• Expand Display adapters.
• Right-click Intel UHD Graphics (or similar) > Disable device.
• Restart and launch your game in non-fullscreen mode.

If this resolves the issue, the conflict lies in GPU switching logic.

 

3. Adjust Scaling and DPI Settings

Windows scaling can interfere with non-native resolutions.

• Right-click your game executable > Properties > Compatibility.
• Click Change high DPI settings.
• Check Override high DPI scaling behavior and set it to Application.
• Apply and relaunch the game.

 

4. Update NVIDIA Control Panel Settings

Ensure display scaling is handled by the GPU.

• Open NVIDIA Control Panel.
• Go to Display > Adjust desktop size and position.
• Under Scaling, select:
  • No scaling
  • Perform scaling on: GPU
• Apply changes and restart.

 

5. Reinstall NVIDIA Drivers Using Clean Install

Corrupted driver remnants can cause display mode instability.

Download the latest driver from:
NVIDIA RTX 4060 Drivers

During installation, choose Custom (Advanced) and check Perform a clean installation.

 

6. Test with External Display Only

If games work perfectly on an external monitor, the issue may be tied to the internal panel’s refresh rate or EDID profile.

• Try setting your internal display to 60Hz in Display Settings.
• If your panel supports higher refresh rates, test with lower refresh to isolate the trigger.

Let me know if you'd like help checking your EDID settings or configuring a custom resolution profile. These steps should help restore smooth gameplay across all display modes.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye