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06-02-2022 10:31 AM
Hope you all are well.
I have an issue with my New Laptop - Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U5AV).
Problem is this that My Laptop always showing 100% Battery -- When i remove the Charger / Power Battery showing 100% and working perfectly and giving the backup as well but battery not showing draining percentage.
I installed and update the whole drivers / Bios but still facing the same problem.
Windows 10 Pro Installed.
Kindly Help me out to solve this issue.
06-02-2022 12:48 PM - edited 06-02-2022 12:49 PM
Welcome to our HP User forum!
I would try the steps outlined in this HP link: "Testing and calibrating the battery" such as running the "HP PC Hardware Diagnostics" utility: https://support.hp.com/us-en/document/ish_2268927-1713329-16, and see if this will resolve your issue.
Hope this was helpful.
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