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‎07-06-2025 01:29 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A7AV)
Operating System: Microsoft Windows 11

I own a Victus gaming laptop 15-fa00000 which has recently started to make weird crackling noises whenever i try to open and close it, i did look it up online to see if i could get any solution and got to know  that this problem seems to be common in all the Victus laptop which tells me that this is a manufacturing defect.

Has anyone found a solution, or has HP acknowledged this issue? I would appreciate any guidance on how to get this resolved,  will prefer free repair or replacement , given the widespread nature of this problem.

1 REPLY 1

‎07-07-2025 03:07 PM

HP Recommended

Hi @Pavan-s-ux 

 

Welcome to the HP Support Community! We're here to help you get back up and running.


If you're experiencing crackling noises when opening and closing your Victus gaming laptop, it's understandable that this can be concerning. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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