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utkarshshri
Level 2
18 17 0 6
Message 1 of 4
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Video games stutttering and low FPS after 2mnths

HP Recommended
Pavilion Gaming 15-ec0xxx
Microsoft Windows 10 (64-bit)

I used to get around 150FPS in CSGO When I bought it but now I only get around 120 fps, this might've been due to the update but other games also started giving low fps and now it stutters sometime and the game just freezes for 2seconds. Before this could be fixed by reinstalling graphics drivers but now it also doesn't works.

CPU: Ryzen 7 3750H
GPU: GTX 1660ti Max Q & Vega 10

Ram: 8GB (Usable:6GB)  

3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @utkarshshri

 

Welcome to the HP Support Community. I'd be happy to assist you with the FPS issue. 

 

There are many ways to increase FPS and system performance:

 

1.) Update the BIOS - 

Go to HP Notebook PCs - Updating the BIOS

 

2.) Update the graphics driver.

Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.

 

3.) Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.

4.) Close any applications or programs that are not being used.

5.) Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

  • Press the Windows key and G to open the Game bar.
  • In the game bar, click Settings.
  • Click the check box next to the game title to enable Game Mode for that game.
  • Plug notebook PCs into an AC adapter to give the graphics card more power.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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utkarshshri
Author
Level 2
18 17 0 6
Message 3 of 4
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No it didn't help.

I've tried all the fixes you gave before and it still doesn't work.

In some games even lowering the graphics setting doesn't increase FPS. (and yes V-sync is of and there is no frame rate cap applied by me)

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,725
Message 4 of 4
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Appreciate you trying the steps @utkarshshri

 

I'd suggest you Contact HP in your region regarding this issue. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Asmita
I am an HP Employee

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