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HP Pavilion Gaming Laptop - 16-a0021nl
Microsoft Windows 11

Hello, it's been a couple of months now that, looking at the windows reliability history, I notice a lot of pc errors, including sudden shutdowns of windows and realtek audio. The system stability graph is close to 1/10, I tried to try to understand in every way what is happening but I have no idea. My computer is an HP pavilion gaming 16, bought in September 2021, practically new. When windows 11 came out I updated, then for some reasons I decided to go back to windows 10 by doing a clean install. A couple of months ago I reinstalled windows 11. Also, I try to constantly keep the drivers up to date, the ones I need at the very least, and I don't really understand what could be wrong.

A month ago, by the way, I happened to hear two short beeps in a row emitted by the PC, from nothing in a moment of normal use, but I don't know if they can be connected.

 

1 REPLY 1
HP Recommended

Hi @Matt302,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you are facing issues with your HP Pavilion Gaming Laptop - 16-A0021nl. As I can see it seems like an issue with drivers. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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