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‎05-21-2019 01:24 AM

HP Recommended
Product: Pavilion Power
Operating System: Microsoft Windows 10 (64-bit)

I successfully disputed my warranty by proving my date of purchase and got reply mail by HP stating that "your warranty has been revised" but it still shows expired in my HP support center

1 REPLY 1

‎05-21-2019 02:40 AM

HP Recommended

I would keep your email record. IF HP says they revised it on their end, you are good to go, even if it doesnt show up in the HP Support Assistant. HP will still have it on record and thats what counts.

It might also take some time before it reflects the correct date in the HPSA.

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