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- HP Community
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- Re: Warranty (Is there a scam going on)

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04-24-2023 06:18 AM
Hello, I just bought this laptop few days ago. I am having issues with it but first I would like to clear one very important thing.
I just bought this thing couple of days ago and when I entered my P/N and S/N here it shows only 5 months of warranty remaining.
What is it?
Is it a some kind of scam? Where they are selling rejected/defected/used/refurbished products?
04-24-2023 06:34 AM - edited 04-24-2023 07:32 AM
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04-24-2023 06:43 AM
Alright, I understood what you said but answer one more thing. Isn't it nonsensical for a reputable world-wide company having incompetent support staff that isn't able to solve anything?
They say a yellowish tint and screen bleeding is normal and every device has that.
They say if the BIOS is also yellowish it isn't a issue but laptops real colors. They say that when the external display connected so the same laptop has different colors which is not yellowish and real ones it isn't a issue because display are of different quality.
Vedor says connect to HP support , Support handles this horribly. Am I just suppose to take a defected product out of the box which I bought for more than 100k?