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HP Recommended

I paid to extend warranty yesterday, but it still says that the warranty as expired. The charge is still pending on my bank account so I'm not sure if it's something that takes several days to take effect, or if it failed to go through. 

1 REPLY 1
HP Recommended

Hi @ChristianD13579,

 

Welcome to the HP Support Community!

Thank you for reaching out regarding your warranty concern.

 

Once a warranty extension is purchased, it can take up to 72–78 hours for our systems to reflect the updated status. Since your payment is still showing as pending, we kindly request you to wait until this period has passed.

 

If, after 78 hours, the warranty status still shows as expired, please don’t worry, you can always come back to us, and we’ll be happy to look into it further for you.

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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