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‎10-05-2025 04:58 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r1000 (8Z7S2AV)

Th displayed warranty date is much more earlier than when I bought this laptop. Instead of 12 months of remaining warranty, it is now displaying just 7 months.

Action required from @HP 

Reply
3 REPLIES 3

‎10-05-2025 05:03 AM

HP Recommended

Hello @Aadithya3116 ,

 

Welcome to the HP community.

 

Searching for the Term Warranty && India finds >this<

 

The latest response on a similar request is only a day old >here<

 

This is a peer-to-peer community forum and not support.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
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‎10-06-2025 10:10 AM

HP Recommended

This did not resolve the issue. I need a proper response from HP. Just forum pages are popping up and nothing else. 

Please respond.

 

I purchased my laptop on 29th of September 2025, but the warranty already clocked in from May 2025.

I was supposed to get a 12-month warranty, but now it's just 7 months.

 

Please respond.

Reply
Was this reply helpful? Yes No

‎10-06-2025 10:59 AM

HP Recommended

Hello @Aadithya3116 ,

 

Most of us are just volunteers trying to help. I outlined your next actions.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Was this reply helpful? Yes No
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