Warranty Problem

[AdityaRK]

I purchased my HP Omen from amazon on 13-08-2025 i.e. yesterday and the warranty from the HP Support Assistant app shows the warranty from 20-09-2024 to 18-11-2025. What should I do to claim my warranty?

[Garp_senchau]

@AdityaRK, Welcome to HP Support Community,

Could you please send me these details via private message? I'd be happy to assist you in getting the warranty fixed.

First Name: 

Last Name: 

Serial Number: 

Product ID: 

Contact number: 

Full Address: 

Country: 

Pincode: 

Email: 

Complete invoice, which contains the serial number of the unit with date of purchase

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[AdityaRK]

Thanks for the reply,

I have sent you the details in PM. Since there was no provision to attach a pdf file to the chat, i have attached an image file of the invoice.

Thanks

[Garp_senchau]

Hey @AdityaRK,

Thank you for your response

I’ve shared the details with the concerned team and will follow up with them. I’ll keep you updated on the status of the warranty dispute.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[AdityaRK]

Hey,

Thanks for the reply. By when will i get to know the result of the warranty issue?

Please let me know about it as soon as possible.

Thanks & Regards.

[Garp_senchau]

Hey @AdityaRK,

Thank you for your response

I’ve shared your details with the team, and they’ve informed me that it will take an additional 24 to 48 hours to update the information in our database. I’m actively following up with them and will keep you informed as soon as the warranty has been updated.

I hope this helps.

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Garp_senchau · Accepted solution]

Hey @AdityaRK,

Here's an update: your unit's warranty has been revised based on the invoice provided. Please have a look.

You may check the warranty status here: Official HP® Warranty Check - India | HP® Support

I hope this helps.

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,