• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎08-30-2025 06:32 AM

HP Recommended

Hi Team,

My date of purchase of this Laptop is 23rd December 2024.

I request you to share me an official channel of communication where I can share my purchase invoice.

I am writing this on the forum because I cannot see the option for Dispute Warranty on the Warranty Check website.

Thank You for your support.

1 REPLY 1

‎08-31-2025 03:08 AM

HP Recommended

Hello @Bustr ,

 

Welcome to the HP community.

 

As a new guest to our community, I would advise the community search functionality as it bears answers for most questions.

 

A quick search for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<

 

One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.

 

Most of us are just volunteers here.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.