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‎05-29-2020 01:04 AM

HP Recommended
Product: Pavilion 15-dk0047tx
Operating System: Microsoft Windows 10 (64-bit)

I purchased my laptop from online HP student store on 20th May 2020 but the warranty on the laptop was already on 13th December 2020. So when i received my laptop only 8 months are remaining on my laptop. I mailed to the hp support but there has been no reply from there side.

I feel like I have been scammed from the HP.

One more thing Microsoft office home and student was included with my laptop but when I recieved my laptop it has been not activated nor I have recieved any product key.

 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2020 08:55 AM

HP Recommended

@Rishi_JW

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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1 REPLY 1

‎05-29-2020 08:55 AM

HP Recommended

@Rishi_JW

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

Was this reply helpful? Yes No
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