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‎08-23-2021 06:53 AM

HP Recommended
Product: Pavilion 15-ec1106AX
Operating System: Microsoft Windows 10 (64-bit)

Hey everyone! 

I got my brand new pavilion yesterday(Aug22) from a local retailer, the manufacturer warranty is for 12months as per the box/website but as soon as I opened my HP support it is being shown that my warranty is valid for only 11 months. When I got the package it was not opened previously and the seal was also perfectly alright.

 

Category:
1 REPLY 1

‎08-23-2021 06:57 AM

HP Recommended

Hi:

 

For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the more time the PC sits unsold, the less time remains on the warranty.

 

Watch the video below for how to get the warranty start and end dates adjusted.

 

How to Submit a Dispute to Validate Your Warranty | HP Support | HP - YouTube

 

Here is the link to the online warranty dispute form...

 

HP PCs, printers - Dispute a warranty status | HP® Customer Support

 

Here is the link to contact HP customer service in India...

 

Contact HP | HP® India

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