Warranty

[Kostis_9]

I bought my pc a couple of days ago and today I received a message about confirming some info about warranty. I logged in the site and register the serial number, only to find out that the warranty expires in 2 months!!! Normally, as the site suggests, there is an option in the site to dispute this, but in my surprise there was not such an option. So, I am sending you this email in order to change the length of the guarantee to its normal 1 year period from the date of the purchase instead of 2 months from the purchase. 

Thank you in advance,

Konstantinos

[ub6424]

Hello @Kostis_9 

Sorry to hear that you are having problems ... I would like to help you.
 

Check HP warranty status:

HP support

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

Kind regards

[Kostis_9]

Hello Ub6424. Thank you for trying, but the problem is that there is NO option for disputation (the line from "The legal warranty expiration..."  to  "...submit a dispute for review. Dispute this >" does not appear on my screen when I submit the product warranty check..

[sandytechy20]

@Kostis_9

Welcome to the HP support community.

I understand that you are unable to update the warranty, I am glad to assist you.

This might require one on one interaction to fix the issue.

I am sending you a private message to talk to HP support.

 Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.