Create an account on the HP Community to personalize your profile and ask a question
01-03-2021 08:43 AM
Product: Omen by HP 17-cb0221ng
Operating System: Microsoft Windows 10 (64-bit)
Hi - I have been trying to figure out the maximum memory capacity for my laptop, Omen by HP 17-cb0221ng.
I used several "memory selectors" and "memory configurators" from several brand name memory producers and they all agree the my laptop can handle 32 GB x2 chips for a total of 64 GB, but I run the Windows CMD
wmic memphysical get maxcapacity
And the command prompt returns the value:
So, doing a little math: 33554432KB / 1024 = 32768MB, 32768MB / 1024 = 32 GB
Now I don't know what to believe so I'm coming to ask the gurus of the HP Forum for any help/thoughts/complaints...
Happy New Year,
1 REPLY 1
01-03-2021 10:08 AM - edited 01-03-2021 10:08 AM
Happy New Year!
According to chapter 1 of the service manual, the max is 2 x 16 GB of DDR4-2666 MHz memory.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community