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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Product number 7EC51EA
Microsoft Windows 10 (64-bit)

What is the maximum ram capacity of the Hp Omen 17cb0005na?

 

On this site, all of the "17-cb0000" series models have 64GB upgrade option: https://laptopmedia.com/series/hp-omen-17-2019/

 

Similarly, it is stated that this site has 64GB of RAM support: https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-omen-17-cb0005na

 

However, the HP user manual writes that it has a maximum ram capacity of 32GB for "17-cb0000" and "17-cb000" models.

 

The 17-cb000 and 17-cb0000 series have the same (Intel HM370) chipset. So the 17-cb0005na model should have 64GB ram upgrade option.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Many times the HP service manual understates the max memory you can install in their notebooks.

 

Usually the crucial report is right.

 

However, unless someone on this forum has actually installed 64 GB of memory in the same model notebook as yours, you will never find the sure answer.

 

Certainly the processor and chipset your notebook has, supports 64 GB (and more), but all we can do is go by what the various manuals state unless we want to experiment.

 

https://ark.intel.com/content/www/us/en/ark/products/191045/intel-core-i7-9750h-processor-12m-cache-...

 

I have two PC's where I have gone with the chipset/processor hardware specs or the Crucial specs which were more than the official service manuals indicated and the memory worked just fine.

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

Many times the HP service manual understates the max memory you can install in their notebooks.

 

Usually the crucial report is right.

 

However, unless someone on this forum has actually installed 64 GB of memory in the same model notebook as yours, you will never find the sure answer.

 

Certainly the processor and chipset your notebook has, supports 64 GB (and more), but all we can do is go by what the various manuals state unless we want to experiment.

 

https://ark.intel.com/content/www/us/en/ark/products/191045/intel-core-i7-9750h-processor-12m-cache-...

 

I have two PC's where I have gone with the chipset/processor hardware specs or the Crucial specs which were more than the official service manuals indicated and the memory worked just fine.

HP Recommended

I think Hp Omen 17 series offers 64GB ram support. But it is confusing for Hp to officially report this. 

HP Recommended

@Paul_Tikkanen

 

Thanks for the answer.

HP Recommended

You're very welcome.

 

If you decide to max it out to 64 GB please let us know if it worked or not.

 

I'm thinking it should.

HP Recommended

@Paul_Tikkanen 

 

This is a very expensive experiment. Instead of making this risky investment, I am thinking of installing 32gb (2 × 16 kit) at the end of the warranty period. But I can be fascinated by the thought of a laptop with a 64gb ramie at any moment. My research continues >>> https://youtu.be/Ob-a_UnMnfo This video also says (4:28) 64gb ram can be installed. I hope I'm writing it right. Because English is not my main language.

The new 2019 HP Omen 17 has a more sleek look and slimmer chassis. Starting at $1199 you can have an i7 9750/GTX 1660T or fully loaded with an i9 / RTX 2080/ 32GB RAM/ 1TB SSD/ 240 Hz display for only $2640. My review unit specs: i7 9750h RTX 2060 512 GB SSD + 1TB 7200 RPM drive 2 x 8GB RAM 144 Hz
HP Recommended

Yes, it would be very expensive to try 64 GB.

 

You'll be fine with 32 GB which usually is more than enough memory for almost any situation.

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