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Hey! The screw on my bottom case on the top left doesn’t want to stay put and I can fee that all the small ones on the upper side of the computer (close to the air vents) are looser than before. The four on the bottom side are OK. I think they got damaged with time and would like to know what is the exact reference? I tried looking on Internet but could not find the exact reference. Thanks xx

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Hi @Lanouïlle,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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